.kfch-news-shell {
    box-sizing: border-box;
    margin: 2rem auto;
    max-width: 1080px;
    padding: 0 1rem 3rem;
    width: 100%;
}

.kfch-news-hero {
    background: linear-gradient(135deg, #f4f8fb 0%, #ffffff 55%, #eef3e8 100%);
    border: 1px solid #d7e2ea;
    border-radius: 18px;
    margin-bottom: 2rem;
    padding: 1.5rem;
}

.kfch-news-hero h1,
.kfch-news-hero h2 {
    margin: 0 0 0.5rem;
}

.kfch-news-toolbar {
    align-items: end;
    display: grid;
    gap: 1rem;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    margin: 1.5rem 0 2rem;
}

.kfch-news-toolbar input,
.kfch-news-toolbar select,
.kfch-subscribe__form input,
.kfch-subscribe__form button,
.kfch-subscribe__form textarea {
    border: 1px solid #cfd7df;
    border-radius: 10px;
    padding: 0.7rem 0.85rem;
    width: 100%;
}

.kfch-news-list {
    display: grid;
    gap: 1rem;
}

.kfch-news-card {
    background: #fff;
    border: 1px solid #dfe5ea;
    border-radius: 16px;
    overflow: hidden;
    padding: 1.25rem;
}

.kfch-news-card__meta,
.kfch-news-single__meta,
.kfch-news-single__channels,
.kfch-subscribe__hint {
    color: #5a6570;
    font-size: 0.95rem;
}

.kfch-news-chiplist {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin: 1rem 0 0;
}

.kfch-news-chip {
    background: #eef4f8;
    border-radius: 999px;
    color: #21455d;
    display: inline-block;
    font-size: 0.9rem;
    padding: 0.35rem 0.75rem;
}

.kfch-news-card h2,
.kfch-news-card h3 {
    margin-top: 0;
}

.kfch-news-single {
    background: #fff;
    border: 1px solid #dfe5ea;
    border-radius: 18px;
    padding: 1.5rem;
}

.kfch-news-single__content {
    margin-top: 1.5rem;
}

.kfch-news-pagination {
    display: flex;
    gap: 0.75rem;
    justify-content: center;
    margin-top: 2rem;
}

.kfch-subscribe,
.kfch-confirmation {
    background: #fff;
    border: 1px solid #dfe5ea;
    border-radius: 18px;
    margin: 2rem auto;
    max-width: 700px;
    padding: 1.5rem;
}

.kfch-subscribe--compact {
    max-width: 700px;
}

.kfch-confirmation__eyebrow {
    color: #6a7684;
    font-size: 0.82rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    margin-bottom: 0.55rem;
    text-transform: uppercase;
}

.kfch-confirmation__lead {
    color: #465262;
    line-height: 1.6;
    margin: 0 0 1rem;
}

.kfch-confirmation__actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.8rem;
    margin-top: 1rem;
}

.kfch-confirmation__link {
    color: #174973;
    font-weight: 600;
    text-decoration: none;
}

.kfch-confirmation__link:hover {
    text-decoration: underline;
}

.kfch-confirmation--inline {
    margin: 1rem auto 0;
}

.kfch-account-communications__notice {
    border-radius: 12px;
    margin: 1rem 0 0;
    padding: 0.85rem 1rem;
}

.kfch-account-communications__notice p {
    margin: 0;
}

.kfch-account-communications__notice--ok {
    background: #edf7ef;
    border: 1px solid #b8dec1;
    color: #245536;
}

.kfch-account-communications__notice--warn {
    background: #fff6ea;
    border: 1px solid #ead4ab;
    color: #6f4d00;
}

.kfch-account-communications__empty {
    border: 1px dashed #d8e0e7;
    border-radius: 14px;
    margin-top: 1rem;
    padding: 1rem 1.1rem;
    color: #485466;
}

.kfch-account-communications__overview {
    display: grid;
    gap: 0.9rem;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    margin-top: 1rem;
}

.kfch-account-metric-card {
    background: linear-gradient(180deg, #ffffff 0%, #f8fbff 100%);
    border: 1px solid #dde5ec;
    border-radius: 16px;
    display: grid;
    gap: 0.3rem;
    padding: 1rem 1.05rem;
}

.kfch-account-metric-card strong {
    color: #1f2937;
    font-size: 0.95rem;
}

.kfch-account-metric-card span {
    color: #7a1318;
    font-size: 1.75rem;
    font-weight: 700;
    line-height: 1;
}

.kfch-account-metric-card p {
    color: #52606d;
    font-size: 0.92rem;
    line-height: 1.5;
    margin: 0;
}

.kfch-account-communications__filters {
    display: grid;
    gap: 0.75rem;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    margin-top: 1rem;
}

.kfch-account-filter {
    background: #fff;
    border: 1px solid #dbe3ea;
    border-radius: 16px;
    color: #1f2937;
    display: grid;
    gap: 0.2rem;
    padding: 0.9rem 1rem;
    text-decoration: none;
    transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
}

.kfch-account-filter:hover,
.kfch-account-filter:focus-visible {
    border-color: #b9c7d3;
    box-shadow: 0 12px 28px rgba(15, 23, 42, 0.08);
    outline: none;
    transform: translateY(-1px);
}

.kfch-account-filter.is-active {
    background: linear-gradient(180deg, #fff8f8 0%, #ffffff 100%);
    border-color: #d58f92;
    box-shadow: 0 14px 28px rgba(122, 19, 24, 0.08);
}

.kfch-account-filter strong,
.kfch-account-filter span,
.kfch-account-filter small {
    display: block;
}

.kfch-account-filter span {
    color: #7a1318;
    font-size: 1.45rem;
    font-weight: 700;
    line-height: 1;
}

.kfch-account-filter small {
    color: #61707e;
    font-size: 0.85rem;
    line-height: 1.45;
}

.kfch-account-communications__list {
    display: grid;
    gap: 1rem;
    margin-top: 1rem;
}

.kfch-account-case-card {
    background: linear-gradient(180deg, #ffffff 0%, #fbfdff 100%);
    border: 1px solid #dfe5ea;
    border-radius: 16px;
    display: grid;
    gap: 0.95rem;
    padding: 1rem 1.05rem;
}

.kfch-account-case-card__head,
.kfch-account-case-card__meta,
.kfch-account-case-card__actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    flex-wrap: wrap;
}

.kfch-account-case-card__head h3 {
    margin: 0 0 0.2rem;
}

.kfch-account-state {
    border-radius: 999px;
    display: inline-flex;
    font-size: 0.84rem;
    font-weight: 600;
    line-height: 1;
    padding: 0.5rem 0.7rem;
    white-space: nowrap;
}

.kfch-account-state.is-good {
    background: #edf7ef;
    color: #245536;
}

.kfch-account-state.is-warn {
    background: #fff6ea;
    color: #6f4d00;
}

.kfch-account-state.is-risk {
    background: #fff1f2;
    color: #9f1239;
}

.kfch-account-case-card__meta {
    color: #5a6570;
    font-size: 0.92rem;
    justify-content: flex-start;
}

.kfch-account-case-card__reasons {
    background: #f8fbfe;
    border: 1px solid #e1e9ef;
    border-radius: 14px;
    display: grid;
    gap: 0.45rem;
    padding: 0.85rem 0.95rem;
}

.kfch-account-case-card__reasons strong {
    color: #1f2937;
    font-size: 0.93rem;
}

.kfch-account-case-card__reasons ul {
    color: #52606d;
    display: grid;
    gap: 0.25rem;
    margin: 0;
    padding-left: 1rem;
}

.kfch-account-case-card__grid {
    display: grid;
    gap: 0.55rem 1rem;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.kfch-account-case-card__next-step {
    background: linear-gradient(180deg, #fdf7f7 0%, #fff 100%);
    border: 1px solid #ecd7d9;
    border-radius: 14px;
    padding: 0.85rem 0.95rem;
}

.kfch-account-case-card__next-step strong {
    color: #1f2937;
    display: block;
    margin: 0 0 0.2rem;
}

.kfch-account-case-card__next-step p {
    color: #52606d;
    line-height: 1.55;
    margin: 0;
}

.kfch-account-case-card__summary {
    color: #465262;
    line-height: 1.55;
    margin: 0;
}

.kfch-account-case-card__actions {
    justify-content: flex-start;
    margin-top: 0.1rem;
}

.kfch-account-case-card__actions .button,
.kfch-account-case-card__actions button {
    min-height: 42px;
}

@media (max-width: 700px) {
    .kfch-account-communications__overview,
    .kfch-account-communications__filters {
        grid-template-columns: 1fr;
    }

    .kfch-account-case-card__grid {
        grid-template-columns: 1fr;
    }
}

.kfch-subscribe__shell {
    display: grid;
    gap: 0.9rem;
}

.kfch-subscribe__description {
    margin: 0;
    color: #465262;
    line-height: 1.55;
}

.kfch-subscribe__form {
    display: grid;
    gap: 0.9rem;
}

.kfch-subscribe__field {
    display: grid;
    gap: 0.35rem;
}

.kfch-subscribe__field span,
.kfch-subscribe__checkbox {
    color: #111827;
    font-size: 0.96rem;
}

.kfch-contact-form {
    background: #fff;
    border: 1px solid #dfe5ea;
    border-radius: 18px;
    margin: 2rem auto;
    max-width: 860px;
    padding: 1.4rem;
}

.kfch-contact-form__shell,
.kfch-contact-form__form,
.kfch-contact-form__field {
    display: grid;
    gap: 0.8rem;
}

.kfch-contact-form__title {
    margin: 0;
}

.kfch-contact-form__description,
.kfch-contact-form__summary p,
.kfch-contact-form__summary-department,
.kfch-contact-form__summary-security,
.kfch-contact-form__field-help {
    color: #465262;
    line-height: 1.55;
    margin: 0;
}

.kfch-contact-form__notice {
    border-radius: 12px;
    padding: 0.9rem 1rem;
}

.kfch-contact-form__notice p {
    margin: 0;
}

.kfch-contact-form__notice--success {
    background: #edf7ef;
    border: 1px solid #b8dec1;
    color: #245536;
}

.kfch-contact-form__notice--error {
    background: #fff1f1;
    border: 1px solid #e8c4c4;
    color: #7b1e20;
}

.kfch-contact-form__field input,
.kfch-contact-form__field select,
.kfch-contact-form__field textarea,
.kfch-contact-form__actions button {
    border: 1px solid #cfd7df;
    border-radius: 10px;
    padding: 0.75rem 0.85rem;
    width: 100%;
}

.kfch-contact-form__field input[type="file"] {
    background: #f8fbfd;
    border-style: dashed;
    padding: 0.9rem 0.85rem;
}

.kfch-contact-form__field-help {
    font-size: 0.92rem;
}

.kfch-contact-form__field textarea {
    min-height: 160px;
    resize: vertical;
}

.kfch-contact-form__grid {
    display: grid;
    gap: 0.9rem;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.kfch-contact-form__summary-wrap {
    display: grid;
    gap: 0.75rem;
}

.kfch-contact-form__stepper {
    display: grid;
    gap: 0.75rem;
    grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
    list-style: none;
    margin: 0;
    padding: 0;
}

.kfch-contact-form__stepper li {
    background: #f7fafc;
    border: 1px solid #dfe5ea;
    border-radius: 14px;
    display: grid;
    gap: 0.3rem;
    min-height: 72px;
    padding: 0.8rem 0.9rem;
}

.kfch-contact-form__stepper li span {
    color: #5a6570;
    font-size: 0.82rem;
    font-weight: 700;
}

.kfch-contact-form__stepper li strong {
    color: #15364d;
    font-size: 0.95rem;
}

.kfch-contact-form__stepper li.is-current {
    background: #eef4f8;
    border-color: #b8ccd9;
}

.kfch-contact-form__stepper li.is-complete {
    background: #edf7ef;
    border-color: #b8dec1;
}

.kfch-contact-form__summary {
    background: #f9fbfc;
    border: 1px solid #dfe5ea;
    border-radius: 14px;
    display: none;
    gap: 0.45rem;
    padding: 0.95rem 1rem;
}

.kfch-contact-form__summary.is-active {
    display: grid;
}

[data-kfch-inquiry-upload] {
    display: none;
}

[data-kfch-inquiry-upload].is-active {
    display: grid;
}

.kfch-contact-form__summary-meta {
    align-items: baseline;
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
    justify-content: space-between;
}

.kfch-contact-form__summary-meta span,
.kfch-contact-form__summary-department,
.kfch-contact-form__summary-security {
    color: #5a6570;
    font-size: 0.92rem;
}

.kfch-contact-form__summary-security {
    font-weight: 600;
}

.kfch-contact-form__self-service {
    background: #eef6fb;
    border: 1px solid #c9dce8;
    border-radius: 12px;
    display: grid;
    gap: 0.35rem;
    margin-top: 0.65rem;
    padding: 0.8rem 0.9rem;
}

.kfch-contact-form__self-service strong {
    color: #15364d;
    font-size: 0.92rem;
}

.kfch-contact-form__self-service p {
    margin: 0;
}

.kfch-contact-form__self-service a {
    color: #9f1821;
    font-weight: 600;
    text-decoration: none;
}

.kfch-contact-form__self-service a:hover,
.kfch-contact-form__self-service a:focus {
    text-decoration: underline;
}

.kfch-contact-form__required {
    color: #b42318;
    margin-left: 0.2rem;
}

.kfch-contact-form__captcha {
    display: grid;
    gap: 0.55rem;
}

.kfch-contact-form__captcha-label {
    color: #111827;
    font-size: 0.96rem;
    font-weight: 600;
}

.kfch-contact-form__honeypot {
    height: 0;
    left: -10000px;
    opacity: 0;
    overflow: hidden;
    position: absolute;
    pointer-events: none;
    width: 1px;
}

.kfch-contact-form__choices {
    display: grid;
    gap: 0.55rem;
}

.kfch-contact-form__choices label {
    align-items: flex-start;
    display: flex;
    gap: 0.55rem;
}

.kfch-contact-form__choices input {
    margin-top: 0.2rem;
    width: auto;
}

.kfch-contact-form__review {
    background: #f9fbfc;
    border: 1px solid #dfe5ea;
    border-radius: 14px;
    display: grid;
    gap: 0.55rem;
    padding: 0.95rem 1rem;
}

.kfch-contact-form__review h3 {
    margin: 0;
}

.kfch-contact-form__review-list {
    color: #465262;
    display: grid;
    gap: 0.35rem;
    margin: 0;
    padding-left: 1.2rem;
}

.kfch-contact-form__consent {
    align-items: start;
    display: grid;
    gap: 0.75rem;
    grid-template-columns: auto 1fr;
}

.kfch-contact-form__consent input {
    margin-top: 0.2rem;
}

.kfch-contact-form__consent span {
    color: #111827;
    font-size: 0.96rem;
}

.kfch-contact-form__privacy-notice {
    color: #4b5563;
    font-size: 0.88rem;
    line-height: 1.45;
    margin: 0;
}

.kfch-contact-form__privacy-notice a {
    color: #174973;
    font-weight: 700;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.kfch-contact-form__actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.75rem;
    justify-content: flex-start;
}

.kfch-contact-form__actions button {
    background: #174973;
    border-color: #174973;
    color: #fff;
    cursor: pointer;
    max-width: 280px;
}

.kfch-contact-form__actions--workflow .button-secondary,
.kfch-contact-form__actions--workflow button.button-secondary {
    background: #fff;
    border: 1px solid #cfd7df;
    color: #21455d;
}

.kfch-contact-form__actions button:hover {
    background: #103c61;
    border-color: #103c61;
}

@media (max-width: 767px) {
    .kfch-contact-form {
        padding: 1rem;
    }

    .kfch-contact-form__summary-meta {
        display: grid;
        justify-content: stretch;
    }

    .kfch-contact-form__actions button {
        max-width: none;
    }
}

.kfch-subscribe__field input,
.kfch-subscribe__field textarea,
.kfch-preferences__subscribe .kfch-subscribe__field input {
    background: #fff !important;
    border: 1px solid #cfd7df !important;
    border-radius: 10px !important;
    box-sizing: border-box;
    color: #111827 !important;
    display: block;
    min-height: 46px;
    opacity: 1;
    padding: 0.7rem 0.85rem;
    width: 100%;
}

.kfch-subscribe__checkbox {
    align-items: flex-start;
    display: flex;
    gap: 0.65rem;
    line-height: 1.5;
}

.kfch-subscribe__checkbox input {
    appearance: auto;
    display: inline-block;
    margin-top: 0.2rem;
    min-height: 0;
    opacity: 1;
    padding: 0;
    width: auto;
}

.kfch-subscribe__checkbox a {
    color: #1d4ed8;
}

.kfch-subscribe__choices {
    border: 1px solid #dfe5ea;
    border-radius: 12px;
    display: grid;
    gap: 0.7rem;
    margin: 0;
    padding: 0.9rem 1rem 1rem;
}

.kfch-subscribe__choices legend {
    font-weight: 700;
    padding: 0 0.35rem;
}

.kfch-subscribe__choice-list {
    display: grid;
    gap: 0.7rem;
}

.kfch-subscribe__choice {
    align-items: flex-start;
    background: linear-gradient(180deg, #fbfdff 0%, #f6fafc 100%);
    border: 1px solid #dfe5ea;
    border-radius: 12px;
    display: flex;
    gap: 0.75rem;
    line-height: 1.45;
    padding: 0.85rem 0.95rem;
}

.kfch-subscribe__choice input {
    margin-top: 0.25rem;
    width: auto;
}

.kfch-subscribe__choice span {
    display: grid;
    gap: 0.3rem;
}

.kfch-subscribe__choice small {
    color: #5a6570;
    font-size: 0.9rem;
}

.kfch-subscribe__choice--static {
    align-items: stretch;
    padding-left: 1rem;
}

.kfch-subscribe__notice,
.kfch-notice {
    margin-bottom: 0;
    padding: 0.68rem 0.82rem;
    border: 1px solid rgba(59, 130, 246, 0.34);
    border-radius: 0.45rem;
    background: rgba(59, 130, 246, 0.08);
    color: #1e3a8a;
    font-size: 0.92rem;
    line-height: 1.45;
}

.kfch-subscribe__notice[hidden] {
    display: none;
}

.kfch-subscribe__notice.is-success,
.kfch-notice--ok {
    border-color: rgba(22, 163, 74, 0.34);
    background: rgba(22, 163, 74, 0.08);
    color: #166534;
}

.kfch-subscribe__notice.is-error,
.kfch-notice--warn {
    border-color: rgba(220, 38, 38, 0.35);
    background: rgba(220, 38, 38, 0.08);
    color: #991b1b;
}

.kfch-subscribe__notice.is-info {
    border-color: rgba(59, 130, 246, 0.34);
    background: rgba(59, 130, 246, 0.08);
    color: #1e3a8a;
}

.kfch-hp {
    left: -9999px;
    position: absolute;
}

.kfch-subscribe__hint {
    margin: 0;
}

.kfch-subscribe__form button {
    background: linear-gradient(180deg, #174973 0%, #0f3552 100%);
    border: 1px solid #0f3552;
    color: #fff;
    cursor: pointer;
    font-weight: 600;
    transition: transform 0.12s ease, box-shadow 0.18s ease;
}

.kfch-subscribe__form button:hover {
    box-shadow: 0 8px 20px rgba(15, 53, 82, 0.18);
    transform: translateY(-1px);
}

.kfch-subscribe__form .kfch-button-primary {
    background: linear-gradient(180deg, #e1141c 0%, #b80f17 100%);
    border-color: #b80f17;
    border-radius: 4px;
    color: #fff;
}

.kfch-subscribe__form .kfch-button-primary:hover {
    background: linear-gradient(180deg, #ec1f27 0%, #c41119 100%);
    border-color: #a90d14;
    box-shadow: 0 10px 24px rgba(184, 15, 23, 0.18);
}

.kfch-subscribe__form button:disabled {
    cursor: wait;
    opacity: 0.72;
    transform: none;
}

.kfch-button--ghost {
    background: #fff !important;
    border-color: rgba(148, 163, 184, 0.8) !important;
    color: #0f3552 !important;
}

.kfch-button--link {
    background: none !important;
    border: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
    color: #174973 !important;
    cursor: pointer;
    font-weight: 600;
    min-height: 0 !important;
    padding: 0 !important;
    text-decoration: none;
    width: auto !important;
}

.kfch-button--link:hover {
    text-decoration: underline;
    transform: none !important;
}

.kfch-preferences {
    display: grid;
    gap: 1rem;
}

.kfch-preferences__meta,
.kfch-preferences__list {
    display: grid;
    gap: 0.75rem;
}

.kfch-preferences__card-head {
    align-items: center;
    display: flex;
    gap: 0.75rem;
    justify-content: space-between;
}

.kfch-preferences__status {
    background: #eef4f8;
    border-radius: 999px;
    color: #21455d;
    display: inline-flex;
    font-size: 0.84rem;
    font-weight: 700;
    padding: 0.22rem 0.65rem;
    white-space: nowrap;
}

.kfch-preferences__card {
    border: 1px solid #dfe5ea;
    border-radius: 14px;
    padding: 1rem 1.1rem;
    background: linear-gradient(180deg, #fbfdff 0%, #f6fafc 100%);
}

.kfch-preferences__card h3 {
    margin: 0 0 0.35rem;
}

.kfch-preferences__action {
    margin: 0.45rem 0 0;
}

.kfch-preferences__actions {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 0.8rem;
    margin-top: 0.45rem;
}

.kfch-preferences__inline-form {
    margin: 0;
}

.kfch-preferences__pending-note {
    color: #92400e;
    margin: 0.4rem 0 0;
}

.kfch-preferences__action a {
    color: #174973;
    font-weight: 600;
    text-decoration: none;
}

.kfch-preferences__action a:hover {
    text-decoration: underline;
}

.kfch-thread-access__timeline {
    margin-top: 1.5rem;
    display: grid;
    gap: 0.85rem;
}

.kfch-thread-access__message {
    border: 1px solid #d9e3ec;
    border-radius: 14px;
    padding: 0.9rem 1rem;
    background: #ffffff;
}

.kfch-thread-access__message--outbound {
    background: #f8fbff;
}

.kfch-thread-access__meta {
    display: flex;
    justify-content: space-between;
    gap: 0.75rem;
    margin-bottom: 0.45rem;
    color: #46627c;
    font-size: 0.92rem;
}

.kfch-thread-access__body {
    color: #1f2d3a;
    line-height: 1.55;
}

.kfch-thread-access__grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 1rem;
    margin-top: 1.5rem;
}

.kfch-thread-access__layout {
    display: grid;
    grid-template-columns: minmax(0, 1.7fr) minmax(280px, 0.9fr);
    gap: 1rem;
    align-items: start;
}

.kfch-thread-access--live {
    margin-top: 1rem;
}

.kfch-thread-access__chat {
    min-width: 0;
}

.kfch-thread-access__aside {
    display: grid;
    gap: 1rem;
}

.kfch-thread-access__card {
    border: 1px solid #d9e3ec;
    border-radius: 14px;
    padding: 1rem;
    background: #ffffff;
}

.kfch-thread-access__intro {
    margin-bottom: 1rem;
}

.kfch-preferences__meta--compact {
    margin-top: 0;
}

.kfch-thread-access__stack {
    margin-top: 0.85rem;
}

.kfch-conversation-page {
    display: grid;
    gap: 1.25rem;
}

.kfch-access-card,
.kfch-info-box,
.kfch-rating-box,
.kfch-newsletter-box,
.kfch-trust-box,
.kfch-thread-token-sync,
.kfch-reply-box,
.kfch-message-section {
    background: #fff;
    border: 1px solid #d9e3ec;
    border-radius: 4px;
    box-shadow: 0 10px 32px rgba(16, 42, 67, 0.06);
    padding: 1.1rem;
}

.kfch-access-card {
    margin-inline: auto;
    text-align: center;
    width: 100%;
}

.kfch-access-card h1 {
    margin: 0.2rem 0 0.65rem;
}

.kfch-eyebrow {
    color: #174973;
    font-size: 0.8rem;
    font-weight: 800;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.kfch-notice-success,
.kfch-inline-status {
    background: #eefbf3;
    border: 1px solid #bee8cc;
    border-radius: 4px;
    color: #14532d;
    margin: 0.85rem 0 0;
    padding: 0.7rem 0.85rem;
}

.kfch-content-grid {
    align-items: start;
    display: grid;
    gap: 1.25rem;
    grid-template-columns: minmax(0, 1fr) minmax(300px, 360px);
}

.kfch-conversation,
.kfch-sidebar {
    display: grid;
    gap: 1rem;
    min-width: 0;
}

.kfch-chat-embed-card {
    display: grid;
    gap: 0.85rem;
    min-width: 0;
}

.kfch-chat-embed-card .dps-chat--embedded {
    box-sizing: border-box;
    max-width: none;
}

.kfch-chat-embed-card .dps-chat--embedded * {
    box-sizing: border-box;
}

.kfch-chat-embed-card .dps-chat--embedded .dps-chat__panel {
    border-radius: 4px;
}

.kfch-thread-token-sync {
    align-items: center;
    display: grid;
    gap: 0.85rem;
}

.kfch-thread-token-sync h2 {
    font-size: 1rem;
    margin: 0 0 0.25rem;
}

.kfch-thread-token-sync p {
    margin: 0;
}

.kfch-thread-token-sync.is-success {
    background: #eefbf3;
    border-color: #bee8cc;
}

.kfch-thread-token-sync.is-warning {
    background: #fffaf0;
    border-color: #f2d29b;
}

.kfch-thread-token-sync.is-muted {
    background: #f7fafc;
}

.kfch-thread-token-sync__actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.55rem;
}

.kfch-token-sync-toast {
    background: #eefbf3;
    border: 1px solid #bee8cc;
    border-radius: 4px;
    bottom: 1rem;
    box-shadow: 0 14px 38px rgba(16, 42, 67, 0.14);
    color: #14532d;
    font-weight: 700;
    left: 50%;
    max-width: min(360px, calc(100vw - 2rem));
    opacity: 0;
    padding: 0.7rem 0.9rem;
    position: fixed;
    text-align: center;
    transform: translate(-50%, 0.4rem);
    transition: opacity 0.18s ease, transform 0.18s ease;
    z-index: 100000;
}

.kfch-token-sync-toast.is-visible {
    opacity: 1;
    transform: translate(-50%, 0);
}

.kfch-section-title h2,
.kfch-info-box h2,
.kfch-rating-box h2,
.kfch-newsletter-box h2,
.kfch-trust-box h2,
.kfch-reply-box h2 {
    margin-top: 0;
}

.kfch-message-list {
    display: grid;
    gap: 0.85rem;
}

.kfch-reply-meta,
.kfch-reply-privacy-note {
    color: #506176;
    font-size: 0.94rem;
    line-height: 1.55;
}

.kfch-thread-access__reply-form {
    display: grid;
    gap: 0.8rem;
}

.kfch-thread-access__confirm-form {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 0.8rem;
    margin-top: 1rem;
}

.kfch-thread-access__confirm-form--inline {
    justify-content: center;
    margin-top: 1.65rem;
}

.kfch-thread-access-page .kfch-content-grid--single {
    display: block;
    margin-top: 1.35rem;
}

.kfch-thread-access-page .kfch-content-grid--single .kfch-conversation {
    margin-inline: auto;
    max-width: 760px;
}

.kfch-thread-access-page .kfch-content-grid--single .kfch-chat-embed-card {
    box-shadow: none;
    text-align: center;
}

.kfch-thread-access__confirm-form.is-loading .kfch-button-primary {
    cursor: wait;
    opacity: 0.82;
}

.kfch-thread-access__loading {
    align-items: center;
    color: #506176;
    display: inline-flex;
    font-size: 0.94rem;
    font-weight: 700;
    gap: 0.55rem;
}

.kfch-thread-access__spinner {
    animation: kfch-thread-access-spin 0.8s linear infinite;
    border: 2px solid rgba(80, 97, 118, 0.22);
    border-top-color: #a70f22;
    border-radius: 999px;
    display: inline-block;
    height: 1.05rem;
    width: 1.05rem;
}

@keyframes kfch-thread-access-spin {
    to {
        transform: rotate(360deg);
    }
}

@media (prefers-reduced-motion: reduce) {
    .kfch-thread-access__spinner {
        animation: none;
    }
}

.kfch-thread-reply-status {
    margin-top: 0;
}

.kfch-thread-access__details {
    display: grid;
    gap: 0.45rem 0.85rem;
    grid-template-columns: max-content minmax(0, 1fr);
    margin: 0;
}

.kfch-thread-access__details dt {
    color: #506176;
    font-weight: 700;
}

.kfch-thread-access__details dd {
    margin: 0;
    min-width: 0;
    overflow-wrap: anywhere;
}

.kfch-action-list {
    display: grid;
    gap: 0.65rem;
}

.kfch-action-list form {
    margin: 0;
}

.kfch-button-primary,
.kfch-button-secondary {
    align-items: center;
    border-radius: 4px;
    cursor: pointer;
    display: inline-flex;
    font-weight: 800;
    justify-content: center;
    line-height: 1.2;
    min-height: 44px;
    padding: 0.72rem 1rem;
    text-align: center;
    text-decoration: none;
}

.kfch-button-primary {
    background: linear-gradient(180deg, #e1141c 0%, #b80f17 100%);
    border: 1px solid #b80f17;
    color: #fff;
}

.kfch-button-secondary {
    background: #fff;
    border: 1px solid #c6d6e3;
    color: #174973;
}

.kfch-button-primary:hover {
    background: linear-gradient(180deg, #ec1f27 0%, #c41119 100%);
    border-color: #a90d14;
}

.kfch-button-secondary:hover {
    background: #f7fafc;
    border-color: #9fb5c8;
    color: #123d61;
}

.kfch-button-primary:focus-visible,
.kfch-button-secondary:focus-visible {
    box-shadow: 0 0 0 3px rgba(225, 20, 28, 0.18);
    outline: 0;
}

.kfch-rating-options {
    border: 0;
    display: grid;
    gap: 0.45rem;
    margin: 0 0 0.85rem;
    padding: 0;
}

.kfch-rating-options legend {
    font-weight: 800;
    margin-bottom: 0.45rem;
}

.kfch-rating-options label {
    align-items: center;
    border: 1px solid #d9e3ec;
    border-radius: 4px;
    display: flex;
    gap: 0.55rem;
    min-height: 42px;
    padding: 0.55rem 0.7rem;
}

.kfch-feedback-status {
    margin-top: 0.8rem;
}

.kfch-honeypot {
    left: -9999px;
    position: absolute;
}

.kfch-account-trust-message {
    background: #f7fafc;
    border-radius: 4px;
    color: #34495e;
    padding: 0.75rem;
}

.kfch-trust-box > a {
    display: block;
    font-weight: 700;
    text-align: center;
}

.kfch-rating-box--dps {
    padding: 0;
}

.kfch-rating-box--dps > h2 {
    padding: 1.1rem 1.1rem 0;
}

.kfch-rating-box--dps .dps-chat__closure-form {
    border: 0;
    border-radius: 0 0 4px 4px;
    box-shadow: none;
    margin-top: 0;
    width: 100%;
}

.kfch-rating-box--dps .dps-chat__field {
    display: grid;
    gap: 0.35rem;
}

.kfch-rating-box--dps .dps-chat__submit {
    background: linear-gradient(180deg, #e1141c 0%, #b80f17 100%);
    border-color: #b80f17;
    border-radius: 4px;
    color: #fff;
}

.kfch-rating-box--dps .dps-chat__submit:hover:not(:disabled) {
    background: linear-gradient(180deg, #ec1f27 0%, #c41119 100%);
    border-color: #a90d14;
}

.kfch-rating-box--dps .dps-chat__submit.is-complete:disabled {
    cursor: default;
    opacity: 1;
}

.kfch-rating-box--dps .dps-chat__closure-checkbox {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr);
    row-gap: 0.12rem;
}

.kfch-rating-box--dps .dps-chat__closure-checkbox input {
    grid-column: 1;
    grid-row: 1;
}

.kfch-rating-box--dps .dps-chat__closure-checkbox span {
    grid-column: 2;
    grid-row: 1;
}

.kfch-rating-box--dps .dps-chat__closure-checkbox small {
    grid-column: 2;
    grid-row: 2;
    margin-top: 0;
}

@media (max-width: 800px) {
    .kfch-content-grid {
        grid-template-columns: 1fr;
    }

    .kfch-sidebar {
        order: 2;
    }

    .kfch-conversation {
        order: 1;
    }

    .kfch-button-primary,
    .kfch-button-secondary,
    .kfch-action-list button,
    .kfch-action-list a,
    .kfch-thread-token-sync__actions button {
        width: 100%;
    }

    .kfch-thread-access__details {
        grid-template-columns: 1fr;
    }

    .kfch-chat-embed-card .dps-chat--embedded,
    .kfch-chat-embed-card .dps-chat--embedded.is-open {
        align-items: stretch;
        background: transparent;
        bottom: auto;
        display: block;
        inset: auto;
        left: auto;
        padding: 0;
        position: static;
        right: auto;
        width: 100%;
    }

    .kfch-chat-embed-card .dps-chat--embedded .dps-chat__panel {
        border-radius: 4px;
        box-shadow: 0 10px 32px rgba(16, 42, 67, 0.06);
        left: auto;
        margin: 0;
        max-height: none;
        min-height: 0;
        overflow: visible;
        padding: 0.85rem;
        position: static;
        right: auto;
        width: 100%;
    }

    .kfch-chat-embed-card .dps-chat--embedded .dps-chat__header {
        border-radius: 4px 4px 0 0;
        margin: -0.85rem -0.85rem 0;
        padding: 0.85rem;
        position: static;
    }

    .kfch-chat-embed-card .dps-chat--embedded .dps-chat__thread {
        overflow: visible;
    }

    .kfch-chat-embed-card .dps-chat--embedded .dps-chat__thread-list {
        max-height: none;
        overflow: visible;
    }

    .kfch-chat-embed-card .dps-chat--embedded .dps-chat__form {
        margin-top: 0.85rem;
        padding: 0;
        position: static;
    }
}

.kfch-contact-form__field.is-hidden {
    display: none;
}

.kfch-contact-form__self-service-list {
    margin: 0.65rem 0 0;
    padding-left: 1.1rem;
}

.kfch-contact-form__self-service-list li + li {
    margin-top: 0.35rem;
}

@media (max-width: 700px) {
    .kfch-news-shell {
        padding-left: 0.75rem;
        padding-right: 0.75rem;
    }

    body.kfch-thread-access-page .kfch-news-shell {
        left: 50%;
        margin-left: 0;
        margin-right: 0;
        max-width: none;
        padding-left: clamp(0.75rem, 1.5vw, 1.5rem);
        padding-right: clamp(0.75rem, 1.5vw, 1.5rem);
        position: relative;
        transform: translateX(-50%);
        width: 100vw;
    }

    .kfch-subscribe,
    .kfch-confirmation {
        padding: 1.15rem;
    }

    .kfch-thread-access__layout {
        grid-template-columns: 1fr;
    }

    .kfch-thread-access__intro {
        padding-bottom: 0.9rem;
    }

    .kfch-thread-access--live {
        margin-top: 0.5rem;
    }

}